Privacy Policy

At New Gearzy Store (“we,” “us,” or “our”), we understand that your adventures require trust—both in your gear and in the companies you choose to outfit them. This Privacy Policy explains how we collect, use, and protect your personal information when you visit newgearzy.com (the “Site”) or make purchases from our global outdoor gear store.

1. Information We Collect

To provide you with fast, frictionless gear purchases and personalized service, we collect:

• Order Information: Name, shipping/billing address, payment details (processed securely through PCI-compliant systems), email, and phone number
• Account Information: Username, password, saved payment methods (encrypted), gear preferences, and kit configurations
• Device & Usage Data: IP address, browser type, operating system, pages visited, and referral URLs (like how you found us before your last adventure)
• Communications: Emails with our support team, product reviews, and survey responses

2. How We Use Your Information

Like well-designed outdoor gear, we use your data with purpose:

• Process orders faster than you can pack your backpack
• Provide customer support worthy of a mountain guide
• Improve our products and website functionality
• Send order updates and service communications (no spam—we hate unnecessary weight in your inbox too)
• Prevent fraud and enhance security (256-bit SSL encryption is our basecamp)
• Show relevant products for your adventure style (when you opt-in)

3. Data Sharing & Disclosure

We only share your information when absolutely necessary for your adventure:

• Service Providers: Payment processors, shipping carriers, and IT security partners (all vetted for reliability)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition (your data remains protected)

We never sell your personal information to third-party marketers.

4. International Data Transfers

As a global gear provider (except some remote areas and parts of Asia), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws using Standard Contractual Clauses or other approved mechanisms.

5. Data Storage & Security

We protect your data like essential summit gear:

• PCI-DSS compliant payment processing (we never store raw card data)
• 256-bit SSL encryption on all transactions
• Regular security audits and real-time fraud monitoring
• Limited employee access to personal data (only those who need it to serve you)

We retain data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights & Choices

You control your data like you control your adventure:

• Access & Correction: View and update your account information anytime
• Deletion: Request removal of personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing emails (but we’ll keep sending essential order updates)
• Data Portability: Request a copy of your data in machine-readable format

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our site uses cookies—not the trail snack kind—to:

• Remember your login and shopping cart (so you don’t lose gear mid-adventure)
• Analyze site traffic to improve performance (keeping checkout as fast as your fastest hike)
• Show relevant products (when you opt-in)

You can manage cookies through your browser settings, though some features may not work without them.

8. Children’s Privacy

Our gear and services are designed for adventurers 16+. We don’t knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may update this policy as our services evolve—we’ll notify you of significant changes through email or site notices. Continued use constitutes acceptance.

Now get back to planning your next adventure—we’ve got your privacy covered like a stormproof shell.

– The New Gearzy Team